Civil Service Reform
in the States
Author
: J. Edward Kellough and Lloyd G. Nigro
Publisher
: State University of New York Press,
Summary :Government jurisdictions in the United States have frequently
reformed their administrative systems as they have struggled with
changing political and economic circumstances. These administra-
tive reforms are typically designed to reflect popular new models or
emerging paradigms for public management. They are driven by
complex and not necessarily congruent combinations of values and
purposes ranging from the purely partisan to the largely technical.
During the twentieth century, for example, there were at least twelve
highly visible efforts to reform federal administrative arrange-
ments—about one every eight years.1 There were also innumerable
similar reforms enacted by state and local governments. With each
reform, changes, both large and small, in the administrative machin-
ery of government are implemented, and the effects of those changes
often last long after the reform itself has become a distant memory.
It is interesting to observe that, more often than not, public person-
nel or civil service systems are at the top of the reform agenda.
The fact that personnel policy is the frequent target of reform
bears witness to the central importance of personnel management to
technically and politically effective government operations. It is
through the personnel function that public agencies recruit, select,
develop, pay, and hopefully retain highly qualified employees. These
civil servants, in turn, directly influence the content and execution of
public policies. They are the individuals responsible for translating
objectives contained in legislative enactments or executive orders into the daily operations of government programs. Since the 1960s,
as important new issues have arisen to demand the attention of pub-
lic personnel managers and the constituencies they serve, the scope
and impact of the public personnel function have grown and become
even more socially and politically critical. Equal employment oppor-
tunity, pay equity concerns, labor relations, and constitutional pro-
tections are but a few of the issues now central to the field.2 As a
result, public personnel policy and management are increasingly
dynamic and complex, and it is always the case that the technical,
ethical, and political aspects of the civil service attract attention.
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