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Delivering quality service
Author
: ZEITHAML, Valarie
Edition
: Edisi 1 Jilid 0 Cetakan 1
Editor
:
Collation
: XII, 225 p. ,21 cm 15 cm 0 cm
Subject
: KONSUMEN
Publisher
: The Free Press
Year
: 1990
ISBN
: 0-02-935701-2
Call Number
: 658.8 Zei d
Summary :
Delivering quality service

Copies :
No. Barcode Location No. Shelf Availability
1 20166868 Perpustakaan Pasca Sarjana Tersedia
2 1998520139 Perpustakaan Pusat 600 Tersedia
3 2000520588 Perpustakaan Pusat 600 Tersedia

 

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