Call-Center-Management-on-Fast-Forward

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Call Center Management on Fast Forward

Author

: CLEVELAND, Brad et al.

Edition

: 1

Editor

:

Collation

: XV, 281p.,index , 23 cm.

Subject

: management

Publisher

: Call Center Press A Division of ICMI, Inc.

Year

: 2005

ISBN

: 0-9659093-0-1

Call Number

: 658 Cle c c.1

Summary :

Copies :

No.	Barcode	Location	No. Shelf	Availability
1	08188414	Perpustakaan Pusat UMY	02	TIDAK DIPINJAMKAN
2	08188415	Perpustakaan Pusat UMY	03	Tersedia

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