Service-Quality-and-Satisfaction

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Service, Quality and Satisfaction

Author

: TJIPTONO, Fandy

Edition

: 2

Editor

:

Collation

: XViii, 322 hal., 28 cm.

Subject

: marketing

Publisher

: Andi

Year

: 2007

ISBN

: 978-979-29-0040-8

Call Number

: 658.8 Tji s c.1

Summary :

Copies :

No.	Barcode	Location	No. Shelf	Availability
1	08189701	Perpustakaan Pusat UMY	02	Tersedia
2	08189702	Perpustakaan Pusat UMY	03	Tersedia

Information

Telp
: 0274.387656 psw 141/140/149
Fax
: 0274.387646
Email
: perpustakaan@umy.ac.id perpusumy@gmail.com

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