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Factors of patient satisfaction/ dissatisfaction in a dental faculty outpatient clinic in Turkey
Author
: Gu¨ rdal P, C¸ ankaya H,O¨ nem E, Dı˙nc¸er S, YÃ
Edition
: 6
Editor
:
Collation
:
Subject
:
Publisher
: Blackwell Synergy
Year
: 2000
ISBN
:
Call Number
:
Summary :
Being service providers, dental professionals should satisfy their consumers/dental patients. This study investigates satisfaction with dental care among the patients of a dental faculty outpatient clinic of a major university in I˙zmir, Turkey. Method: The study was performed on 1001 patients of whom 674 filled out the questionnaire containing sociodemographic items and open-ended questions to determine the factors of (dis)satisfaction.

Copies :
No. Barcode Location No. Shelf Availability
1 08193886 Ruang Referensi - Perpustakaan FKIK 01 TIDAK DIPINJAMKAN

 

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